People Manager at Stresert Services Limited

(Job cod: HR-MG)

Our client is a Non Governmental Organization (NGO) that ensures entrepreneurs develop and balance their businesses; they also help in promoting an enabling business environment.

Reports To:         Executive Director

Direct Reports:  HR Officer/Interns

Job Summary 

Responsible for ensuring that the overall administration, coordination, and evaluation of Human Resources plans and programs are realized.

Principal Duties and Responsibilities

• Manage key activities for FATE Foundation regarding organisational planning including the following:
• Development and implementation of the organisation structure and people plan for FATE Foundation
• Manage the recruitment and enrolment process of full time, part time and contract and interns for FATE Foundation.
• Coordinate on-boarding and employee lifecycle of all hires i.e. set up their work space, conduct first day orientation, issuance of id cards and business cards, performance management, disciplinary/grievance matters and exit management.
• Manage the documentation / review of key policies, processes and procedure for FATE Foundation such as Staff Hand book, Operational Manual and Job Description manual.
• Ensure that the HRM policies and manuals are communicated to staffs on regular basis.
• Ensure that key HR Templates are available for employees use i.e. Employee profile form; Leave form, Loan Form.
• Maintain complete documentation and (soft and hard copy) filing of all employees’ details and files including the verification of credentials and references.
• Support the development and implementation of the annual staff training and development plan for the year.
• Ensure timely processing of HR related staff request in line with organizational policies.
• Manage the annual performance management process for FATE i.e. Goal setting, performance appraisal, and appraisal appeal.
• Processing and remittance of payroll and related deductions i.e. Salary, Payee, Loan.
• Implementation of career and welfare management procedures i.e. confirmation of employment, employee discipline, discipline appeal, exit management and retirement.
• Coordinate employee registration for health and group life insurances.
• Promptly escalate issues relating to individual/general employee welfare to the ED including critical personal challenges employees may be facing.
• Manage the learning and development process for all employees
• Manage the internal communication along with the Communications Manager.
• Perform any other duty as assigned by the Executive Director

Competency and Skill Requirements

• Good resource planning and utilisation skills.
• Very strong organisational skills
• Excellent interpersonal and people management skills.
• High integrity and ethical standards.
• Ability to maintain a very high level of discretion particularly with personnel and sensitive information.
• Good crisis management skills
• Very good written and analytical skills.
• Strong analytical and problem solving skills.
• Result oriented/quality focused disposition.
• Ability to prioritise and multi-task effectively.
• Ability to proactively provide feedback to supervisors.
• Excellent report writing skills.
• Strong motivational and team building skills

Key Performance Indicators                      

• Compliance with Annual HRM Plan.
• Implementation of learning and development plan.
• Staff retention rates.
• Implementation and staff compliance with HR policies, processes, and procedures.
• Timeliness of performance management process.
• New employees’ satisfaction with recruitment process.
• Percentage of employees receiving regular performance and career development reviews.
• Timely update of employee’s information.

Minimum Education and Work Experience                        

• A first degree in any social science discipline from an accredited university.
• A national or internationally recognised HR Certificate.
• Very strong interest and passion for the non-profit or development sector.
• 6 -7 yrs relevant work experience

Salary & how to apply:

N200,000 monthly plus other statutory benefits.