People Management Officer at LAPO Microfinance Bank Limited

Job Summary

• The People Management Officer is a key member of the People & Culture team, responsible for fostering a positive and engaging work environment at LAPO Microfinance Bank. This role focuses on implementing programs and initiatives that enhance employee engagement, communication, and overall work experience. The Officer will play a vital role in building a strong organizational culture and ensuring employee satisfaction.

Job Details

DUTIES & RESPONSIBILITIES

• Employee Engagement: Develop and implement various employee engagement programs and initiatives to enhance motivation and morale. This includes organizing team-building activities, recognizing employee achievements, and promoting a positive and inclusive work culture. 
• Employee Surveys: Conduct employee surveys to gather feedback on various aspects of the work environment and identify areas for improvement. Analyze survey results and provide recommendations for action. 
• Recognition Programs: Design, develop, and implement employee recognition programs to acknowledge and reward outstanding performance and contributions. 
• Team Building Activities: Plan and execute team-building activities and events to foster camaraderie, collaboration, and communication among employees. 
• Communication: Effectively communicate HR updates, policies, and other important information to employees through various channels, ensuring transparency and clarity. 
• Culture Building: Contribute to the development and maintenance of a positive and inclusive work culture that aligns with LAPO Microfinance Bank's values. 
• Motivation and Engagement: Create a motivating work environment by implementing strategies that foster employee engagement, satisfaction, and a sense of belonging. 
• Exit Management: Conduct exit interviews with departing employees to gather feedback on their experience and identify areas for improvement. Ensure a smooth and professional exit process, including the issuance of discharge certificates. 
• Internal Correspondence Management: Manage internal correspondence related to employee matters, ensuring timely and accurate communication. This includes handling People & Culture-related letters, memos, and other documents.
• Other duties as assigned by the Lead, People & Performance Management.

Requirements

EDUCATION AND EXPERIENCE

•  Education: Bachelor’s degree in Human Resources Management, Business Administration, or a related field. 
• Experience: Minimum of 1 years of experience in HR, with a focus on employee engagement and culture.