Partner Relations Executive at Ascentech Services Limited

Ascentech Services Limited - Our client, a leading Media & Advertising company with office in Lagos, is currently hiring a Partner Relations Executive.

Industry: Media & Advertising

Experience: 3+ years

Summary:

The Partner Relations Executive will be responsible for collaborating with the relevant internal departments to better address partner needs, providing regular updates including statements of accounts to partners, and acquiring/securing prime locations where advertising campaigns can be deployed.

Duties:

• Cultivating solid relationships with partners through the provision of timely updates and feedback before, during and after deployment of campaigns.
• Creating a positive and seamless onboarding/KYC experience for new partners.
• Regularly interacting with partners through telephone calls, email communications, and face-to-face meetings.
• Acquiring prime sites/locations where campaigns can be deployed.
• Maintaining an accurate record of all existing and potential partners.
• Drafting proposals/SLAs/contracts and other relevant documents for signing by both partner and Company representatives. 
• Responding to partner inquiries in a timely and professional manner.
• Organizing meetings to enable partners to fully understand and utilize the features and benefits of the proposed partnership.
• Ensuring that the correct terms and details are entered into the database.

Requirements:

• Bachelor's degree in a relavant discipline.
• A minimum of 3 years of experience in a client-facing role. Proven experience working as a Client Service Executive, Direct Sales Agent, etc. will be a plus.
• Working knowledge of Customer Relationship Management (CRM) software.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication and customer service skills.

PS: Female candidates are strongly encouraged to apply.