Operations Supervisor at Rovedana

• The Operations Supervisor plays a crucial role in overseeing and enhancing daily operational activities to ensure the delivery of superior security solutions. This position requires a balance of strategic planning and hands-on execution to drive productivity and achieve operational goals.

Key Responsibilities:

• Lead and manage security personnel, assigning tasks, monitoring performance, and providing guidance for efficiency.
• Organize and prioritize daily operations, adjusting schedules as needed to meet deadlines.
• Track individual and team performance, providing feedback, coaching, and training for continuous improvement.
• Ensure compliance with operational policies, identifying and correcting deviations.
• Address operational issues, collaborating with teams to implement process improvements.
• Assess training needs, coordinate programs, and foster professional growth.
• Maintain quality standards through regular checks and adherence to guidelines.
• Prepare reports, document activities, and track performance metrics for management. 

Qualifications and Skills:

• National Diploma or equivalent; a certification in a related field is a plus.
• 2 years of proven experience in operations or supervisory roles, preferably within the security industry.
• Strong leadership and team management skills.
• Excellent organizational and time management abilities
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in work.
• Knowledge of safety regulations and compliance requirements.