Operations Manager at Universal Human Resource Consult

Job Description 

• Our client is seeking to hire an experienced and highly motivated Operations Manager to oversee the day-to-day operations of its hospitality establishment.
• The successful candidate will be responsible for ensuring the smooth and efficient functioning of all operational aspects, including staff management, customer service, and facility maintenance.
• The Operations Manager will play a key role in optimizing processes, enhancing customer satisfaction, and driving overall business success.

Responsibilities 

• Streamline and optimize day-to-day operational processes to maximize efficiency.
• Monitor and manage inventory levels, ordering supplies as needed to meet demand.
• Implement cost-control measures to enhance profitability.
• Ensure compliance with health and safety regulations and maintain cleanliness standards.
• Monitor food and beverage quality to uphold brand standards and customer expectations.
• Implement quality control measures across all operational areas.
• Assist in budget creation and manage operational expenses within budgetary constraints.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or related field.
• A minimum of 3 years experience working in the hospitality sector.
• Proven experience in a managerial role within the hospitality industry.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Knowledge of industry regulations and compliance standards.
• Familiarity with point-of-sale systems and other relevant technology.
• Exceptional problem-solving and decision-making skills.