Operations Manager at Sunrise Universal Integrated Supermarket

Summary of Responsibilities

• Oversee the day-to-day operations of all business units, ensuring seamless coordination and performance across the organization.
• Prepare and present detailed monthly performance reports to executive management, highlighting progress, challenges, and improvement areas.
• Continuously monitor market trends and position the company's ventures to remain competitive and within the top five in the industry.
• Develop, implement, and refine strategic plans aimed at sustaining profitability and achieving organizational goals.
• Promote a strong and consistent organizational culture across all departments and business units.
• Coordinate resources and operational activities to optimize productivity, service delivery, and customer satisfaction.
• Ensure each unit adheres to company policies, industry standards, and regulatory requirements.

Academic Qualifications and Skills

• HND / B.Sc Degree in Social Sciences, Business Administration, or a related field.
• Minimum of 10 years of relevant experience in a similar senior management or operational leadership role.
• Experience in the retail or FMCG industry is a significant advantage.
• Strong strategic thinking, business forecasting, and market analysis skills.
• Proven ability to drive organizational performance and implement growth-focused strategies.
• Exceptional leadership, team-building, and motivational abilities.
• Innovative mindset with excellent problem-solving and decision-making capabilities.
• High-level communication and interpersonal skills.
• Proficiency in Microsoft Office and other business management tools.