Operations Manager at Owens and Xley

Location:  Lekki 2

Industry: Fashion

Role Overview

In this role, you will manage all employees by overseeing assigned tasks and ensuring that performance is in line with the brand’s expectations.

Summary Responsibilities

• Oversee the day to day operations in the store
• Keep a record of expenses accrued daily
• Supervise all employees and ensure they perform tasks assigned
• Plan and organize team bonding activities
• Review and resolve employee complaints
• Ensure customer satisfaction at all times
• Oversee interactions with customers and ensure that the customer service officer strictly adheres to  the standard operating procedures
• Manage and resolve complaints raised by customers

Requirements

• HND or BSC in any related discipline
• Minimum of 3 years experience in an administrative/operations role
• Background in accounting is preferred
• Good organizational and coordination skills
• Strong leadership skills
• Proficiency in the use of Microsoft Office tools 
• Highly entrepreneurial
• Candidates should live preferably within Jakande - Ajah axis

Salary
N80, 000 - N100, 000 / month