Operations Manager at Elvaridah

Responsibilities

• Overseeing and when necessary supervising in-store staff
• Inventory management including record-keeping (google drive and website), making purchases, liaising with therapists regarding backbar requests, accountant etc
• Space management - ensuring the store space is kept in a clean and aesthetically pleasing state including scent, lighting and overall ambience
• Customer Service / Sales - ownership of customer journey; including dealing with in-store customer enquiries and orders
• Appointment management
• Supplier management - liaising with all suppliers including logistics companies, product suppliers etc
• Shipping and Logistics - ensuring all orders reach clients within stipulated time frame, sourcing cost effective logistics solutions nationally and internationally
• Relationship management with all internal and external stakeholders
• Maintaining record of expenses (including petty cash)
• Recruitment and training of relevant staff
• Any other tasks that may fall due.

Remuneration
N100,000 - N120,000 Monthly.