Operations Manager at Anadach Consulting

Our client is a healthcare facility in Lagos that is aimed at delivering increased value and excellent care to patients. Career opportunities currently exist for high performing professionals that can contribute to a rapidly growing organization.
LOCATION: Ikorodu, Lagos State. (Applicants who reside in Ikorodu and its environs are preferable).

The Role

The operations manager will be responsible for serving as a liaison between the clinical staff and the recipients of healthcare services. He/she will be required to oversee the general functioning of the healthcare facility. He/she will also manage the financial wellbeing of the healthcare facility, implement policies, and manage the medical and non-medical staff.

KEY RESPONSIBILITIES

• Keep abreast of emerging models in health care delivery; identify and define new and innovative strategies to achieve business goals and objectives.
• Active engagement in business development opportunities to include presenting business and clinical capabilities to employers, legislative officials, and other key constituents.
• Provides leadership in the areas of strategic planning, strategy execution, and implementation of care management programs.
• Liaise with departmental staffs and hospital management, external parties and institutions, including public and governmental entities.
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies, placing and expediting orders for supplies; verifying receipts of supplies
• Preparing reports and maintaining appropriate filing systems
• Act as the point of contact for internal and external clients
• Develop and coordinate Marketing strategy/drive both Internal Marketing and External Marketing
• Liaise with departmental staffs and hospital management

KNOWLEDGE, SKILLS & ABILITIES REQUIRED  

• Must show significant operational management experience in a similar environment.
• Must show evidence of leadership qualities and people management skills.
• Must be able to make effective decisions in response to a dynamic, critical, demand led environment.
• Management qualification preferable.
• Significant breadth of knowledge and experience of the operation of a facility.
• Good written communication skills, with ability to produce accurate, concise records, reports and investigations to deadlines.
• Strong analytical, reasoning and influencing skills.
• Able to work well as member of a team.
• Able to communicate across wide demographic boundaries in an appropriate manner.
• Display good interpersonal skills.
• Ability to respect patient confidentiality at all times.
• Display good diplomatic skills, must be tactful and discreet.
• Good organizational skills, is able to identify priority pathways and act effectively under pressure.
• Able to produce accurate records in accordance with company policy.
• Able to assimilate information and skills through training or personal development, and to apply these practically in the working environment.
• Able to evidence a commitment to personal quality standards

EDUCATIONAL QUALIFICATIONS

• Bachelor degree in Marketing, Public Relations, Communications, Social Sciences, Public Health
• Minimum of 5 years’ experience in a leadership role in a structured organization and management experience
• Experience in a similar role is essential.
• Marketing, Sales, IT, and Business Savvy.
• Vast exposure in Public relations or similar PR roles.