Operations Intern at TechnoServe

Job Summary

The Operations Intern reporting to the Country Director is in charge of the day-to-day activities associated major support to the Country Director's office.

This will be a learning experience occurring through the following duties:

The operations intern will be required to:

• Work with the Country Director to schedule monthly project review meetings, and quarterly extended management meetings.
• Schedule monthly project review meetings between the project managers, and the country director, share the project review slides, and follow up with project managers to ensure that the slides are all updated by the project managers ahead of the meetings.
• Attend management meetings as well as extended management meetings and document the minutes of the meetings as well as action items which will be shared with participants after the meetings.
• Draft agendas for management meetings, extended management meetings, all staff meetings, strategy sessions, country office workshops and other relevant meetings, being organized by the country director for review and finalization by the CD.
• create work, plan from management meetings and extended management meetings,  track and monitor the progress of relevant action items in the work plan as well as obtain supporting documentation and other request to country teams by the country director.
• Follow up on the action items with the participants to ensure that the are completed.
• Collect supporting documentation for relevant actions in response to the audit recommendations and other recommendations associated with the country, risk management framework  and organize the documents in relevant folders on the shared drive and upload the supporting documentation to the audit tracking system for review by the audit committee.
• Receive physical letters and other correspondence from external organizations to TechnoServe, especially those addressed to the country director and forward onto the country director for review she will also be required to document the response from the country director draft the replies for approval and signature by the country director and forwarding on to The corresponding organization.
• Regularly (weekly or monthly) update  the country director’s contacts, external meetings  and notes of meetings on salesforce.
• Review Devex weekly and download the summary report of available relevant opportunities for Nigeria and share with the Country Director weekly.

Basic qualifications

• At least an HND in Business Administration, Project Management, Business Administration or a related social science field with experience in administrative management. Alternatively, 2 years experience.

Preferred Qualifications

• Experience with donor-funded projects and administrative processes in Operations.

Knowledge, skills and abilities

• Ability to uphold confidentiality.
• Sense of physical welcome and dynamism; responsiveness.
• Ability to work in a team, communicate, and collaborate with various trades and a multicultural environment.
• Good knowledge and use of Computers and the internet including Excel and Microsoft Word.
• Mastering the procedures of international or bilateral donors.
• Excellent communication (oral and written) and interpersonal skills.
• Organizational skills and attention to detail in problem-solving.
• Ability to work independently and effectively in a dynamic, high-pressure environment.