Operations Agent- LOS at TLScontact May, 2022

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- Operations Agent- LOS at TLScontact
- View Jobs in Consulting / View Jobs at TLScontact
Posted: May 18, 2022

Deadline: May 22, 2022
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TLScontact is a pioneering company specialising in providing customer relationship management within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leader in omnichannel customer experience management.
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Operations Agent- LOS
- Job Type Full Time
- Qualification
- Experience 2 years
- Location Lagos
- Job Field Sales and Business Development
- Salary Range ₦50,000 - ₦100,000/month
Responsibilities
- Provide client service excellence to applicant: receive applicants and answer their enquires
- Querying and ensuring applicants provide all required documents as stipulated in the checklist
- Offer Added Value Services (AVS) services to applicants
- Confer with applicants (by telephone or fact to face) to provide information about applications
- Advice on applicable fees and/or Added Value Services (AVS), collect deposits or payments, or arrange for billing
- Audit and ensure all required documents are filled
- Obtain and examine all relevant information/documents presented by applicants
- Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
- Escalate the quality control error to Operations Supervisor
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Method of Application

Interested and qualified candidates should forward their CV to: recruitmentssa@tlscontact.com using the position as subject of email.

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Operations Agent- LOS at TLScontact

Operations Agent- LOS

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