Operation Officer/Site Managers at RapidSecure Guard Limited

Operation Manager’s Responsibilities

• Operations  will train, and coordinate work schedules of all security personnel to ensure a secure environment at all locations and all times
• Operations will serve as liaison with local law enforcement to assist investigations of accidents, thefts, and property loss.
• Sound judgment is required as decisions made are often major and affect relationships with customers, vendors, suppliers, and employees.
• Must have a comprehensive knowledge and understanding of asset and information protection principles necessary to plan and implement security programs and solutions.
• Must have strong management presentation and negotiation skills as well as proven experience in organizing and directing staff/team work and coordinating such activities to a successful conclusion.
• Frequent contact to exchange information with all levels of line, regional and corporate management, as well as external relationships.
• Requires strong analytical and problem solving skills to review, evaluate, recommend changes and/or develop and implement new programs as requirements and customer needs change.
• Must have the skill and ability to conduct and/or support sensitive investigations involving company personnel, assets, and/or proprietary information.

 Qualifications:

• Ability to work in a client-focused role within a fast pace environment
• Personal initiative in developing efficient work processes.
• Ability to discipline/address any violation of company policy in a respectful and professional manner
• Strong leadership demeanour and skills
• Strong organizational and analytical skills; ability to handle multiple tasks. High level of accuracy required
• Strong Customer Service and Communications skills
• English Proficiency (e.g., reading, writing, speaking, listening)
• Mental Abilities (e.g., visual observation and identification, mental rotation)
• Work Values ( e.g., responsibility, honesty, integrity)
• Interpersonal Skills (e.g., customer service, dependability)

Education:  
HND ,OND , or Higeher;

Experience:

• At least 2 years of supervisor experience in the security industry;
• Supervisor or managerial experience;

Job Experience:  

• Supervisory experience with hourly employees
• Two-to-five years in the contract security industry or similar operational environment
• Track record with simultaneous accountability for at least 15 different customer locations
• Evidence of success working with large numbers of employees from diverse backgrounds
• Ability to delegate site-specific duties to on-site supervisory staff
• Excellent exposure to fast-paced, constantly changing workplace
• History of employee retention, based on recognition programs and open feedback

Skills:

• Strong English writing and speaking, for standard communications and incident reporting
• Able to multi-task and prioritize different activities based on providing superior customer service
• High integrity and honesty
• Ability to interview, train and assign employees to work locations best-suited to the employee’ background, skills, access to transportation and client requirements
• Planning ability, so that each client location is inspected at least once per week
• Good Computer skills