Online Travel Agency Manager at ALML Group

Role Purpose

• The Manager, Online Travel Agency (OTA) is responsible for managing the day to day relationships with global partners and monitoring the activities and performance to ensure that optimum results are achieved.

Responsibilities not limited to

• Promote and market the business, develop to new or niche markets
• Develop strategy and research about any global, local issues and future trends
• Manage budgets and maintain statistical and financial records for the business
• Creatively develop travel products and tour packages
• Determine clients' requirements for travel, accommodation and special interests
• Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
• Take part in familiarization visits to new destinations, to gather information on issues and amenities of interest to consumers
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
• Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance
• Negotiate contracts or rates with travel service providers
• Drive continuous improvement of travel programs
• Motivate the sales team to hit and exceed their targets and ensure company profitability
• Strategic Partnership where and when necessary
• Implement alternative and innovative ideas for achieving new business
• Maintain relationships with key persons and seek strategic partnerships and direction
• Provide sales reports to management

Requirements

• Should have a Bachelor’s degree with 5 years of job-related experience.
• Should have knowledge of the Online Travel industry and Online Travel Agencies’ critical success factors is important to be successful in this role.
• Should have airline sales/ account management and trade knowledge as well as exposure to global market trends, good knowledge of online marketing, pricing and distribution technology and excellent relationship building skill.
• Should have excellent English written and verbal communication skills
• Should have strong negotiation skill, leadership skills and innovative mindset
• Should have a strong influencing skills.