Online Sales Executive at Ascentech Services Limited

Ascentech Services Limited - Our client, a leading group with retail operations in the home appliances segment of the FMCG industry is recruiting to fill the position below:

Summary:
We are currently looking to hire a result-driven Online Sales Executive, who will be responsible for the company's digital platform of its Home Appliances products.

Duties:

• Responsible for all product listing and content development
• Sourcing and collecting all pictures from Product Managers/Marketing Department/Digital Team
• Effectively manage 3rd party portal seller centre (JUMIA / KONGA, etc)
• Engage with Digital Marketing team to enhance performance of all seller centre platforms
• Engage with web designing team for pictures and graphic editing.
• Manage end to end order cycle management process for all e-commerce orders.
• Follow-up on payment and reconciliation for all e-commerce orders
• Timely update of stock availability for all listed products.
• Conduct price analysis via all e-commerce portals.
• Managing customers’ queries and feedback for service and returns.
• MIS management and reporting.

Education & Experience

• BSc / HND in any discipline.
• A minimum of 2 years’ experience in a similar position
• Essential Person Skills, Competencies & Attributes:
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff.
• Good SEO and Web Design skills. Graphics Design skills will be an advantage
• Passionate and self-driven with a keen attention for details а
• Must be decisive, courageous, with good decision-making skills.
• Industry knowledge will be a plus
• Project Management experience
• Ability to work cross-functionally
• Expertise using Google Analytics, Microsoft Office, and relevant Creative / Design tools
• Ability to create, maintain and present complex dynamic cross-functional calendars.

NB: Only shortlisted candidates will be contacted.