Online Sales / Admin Officer at Prestigious Consulting Group

Job Description

• We are seeking an Online Sales / Admin Officer to manage online sales, respond to customer inquiries, process orders, and provide basic administrative support to ensure smooth daily operations.

Key Responsibilities

• Respond to customer inquiries via WhatsApp, Instagram, and phone calls
• Process and track online orders from various platforms
• Manage and update product listings on e-commerce websites such as Jumia, Konga, Shopify, or similar platforms
• Follow up on payments and coordinate deliveries with logistics partners
• Maintain basic sales, order, and customer records
• Handle customer complaints and returns professionally
• Support general administrative duties as assigned.

Requirements

• OND/HND/BSc in any related field
• 1 - 2 previous experience using e-commerce platforms such as Jumia, Konga, Shopify, or similar.
• Experience in online sales or customer service is an advantage
• Good communication and interpersonal skills
• Basic computer skills (WhatsApp Business, Excel, email)
• Organized, reliable, and detail-oriented.

Salary
N100,000 - N130,000 monthly.