Online Customer Service Representative at Owens and Xley

Location: Ikota, Lekki

Duties and Responsibilities

• Post content daily on the company's Instagram page 
• Document customer interactions with contact details.
• Respond to inquiries via Instagram direct messages, phone calls, emails, and text messages and resolve customer complaints
• Support the sales team with sales daily
• Review outstanding payments
• Keep records of customers feedback
• Create and post content on Instagram/Website/Blog.
• Participate and organize successful pop-up shops for the sales of stock.
• Perform other tasks as assigned.

Requirements

• Bachelor’s degree in a relevant field.
• Proven work experience (Minimum of 1 year) in a similar role.
• Strong use of Instagram
• Strong use of Canva or a similar application

Salary
N70, 000 – N 80,000 / month.