Office Assistant - Printing Press at Design Synchrony

Responsibilities

• Administrative Support: Provide general administrative assistance, including managing phone calls, emails, and office correspondence.
• Customer Interaction: Interact with customers, addressing inquiries, taking orders, and ensuring excellent customer service.
• Order Processing: Manage order processing tasks, including data entry, order tracking, and coordinating with production teams.
• Filing and Organizing: Maintain organized filing systems for documents, invoices, and customer records.
• Inventory Management: Monitor and track office supplies, ensuring adequate stock levels and facilitating reorders as needed.
• Scheduling and Coordination: Assist in scheduling appointments, meetings, and coordinating with various departments for efficient workflow.
• Billing and Invoicing: Assist in preparing invoices, tracking payments, and supporting financial record-keeping.
• Quality Control Assistance: Collaborate with production teams to ensure quality standards are met and orders are completed accurately.
• Office Maintenance: Oversee general office upkeep, liaising with maintenance staff for repairs and improvements.
• Technology Assistance: Provide basic technical support for office equipment and software, escalating issues when necessary.
• This role plays a crucial part in maintaining smooth office operations within a printing press environment, ensuring customer satisfaction and efficient workflow.

Requirements

• Candidates should possess relevant qualifications and work experience.
• Organizational Skills: Ability to manage multiple tasks efficiently and maintain a well-organized workspace.
• Communication Skills: Clear and effective communication with customers and internal teams.
• Detail-Oriented: Keen attention to detail to ensure accuracy in order processing and record-keeping.
• Customer Service Focus: A friendly and customer-oriented approach when dealing with inquiries and orders.
• Tech Proficiency: Basic proficiency in office software and ability to learn specific printing software/systems.
• Adaptability: Ability to adapt to a fast-paced environment and handle changing priorities.
• Team Collaboration: Willingness to collaborate with colleagues from different departments for seamless operations.