Nursing Activity Manager at Medecins Sans Frontieres

Main Objective and Responsibility of the Position

• Define, organize, implement and follow-up all care and nursing related activities in the project, ensuring the daily management of the human resources as well as the implementation of the MSF nursing protocols, in order to warrant efficiency, quality and continuity of prescribed care.

General Accountabilities

• Plan and organize all nursing related activities (IPD, OPD, maternity, nutrition, etc.), its organization design and sizing and participates in the definition and update of its associated budget in order to efficiently maintain the continuity of the healthcare at the standard quality levels.
• Coordinate and supervise the implementation of the legal therapeutic protocols, procedures and standards, providing technical support when needed, to ensure the quality of the nursing care, confidentiality and information traceability, patient surveillance, as well as ensuring that therapeutic and sterilization rules are used by the health care personnel.
• Ensures all administrative procedures and documents (individual patient’s card and registration book, discharge paper, transfer paper, etc.) are used correctly, as well as the existing data management tools.
• In cooperation with the pharmacist and Medical Coordinator, supervise the management and running of the medical equipment and pharmacy activity, preparing new orders when required, supervising expiration terms and consumption patterns, in order to ensure its rational use as well as that pharmacy stock levels are permanently updated and above minimum safety point.
• May be in close coordination with the HR department, plan and supervise the associated processes (recruitment, training, evaluation, development and communication) of the nursing staff of the project in order to ensure both the sizing and the amount of knowledge required, improve people capabilities
• May be responsible for scheduling duty rosters, shifts and on call of nursing staff.
• In accordance with medical prescriptions and according to protocols in force, supervise the distribution of drugs and equipment as well as train nursing staff to ensure a rationale use of both.
• Be responsible for the surveillance of patients in wards and train nursing staff on Patient Therapeutic Education (PTE), i.e. keeping contact with all patients, informing them regularly about their health state and responding to their questions.
• In close coordination with the logistics Manager, supervise laboratory outputs related to nursing activities (blood test) to ensure samples are collected correctly and results are provided on time.
• Supervise nutritional activities to ensure that therapeutic food is provided regularly and complies with quality and quantity standards.
• Supervise implementation of protocols depending on project objectives (Prevention Parent To Child Transmission (PPTCT), Post Exposure Prophylaxis (PEP)) and social services (Voluntary Counseling and Testing (VCT).

MSF Section / Context-Specific Accountabilities

• In addition to the lead component of the project, MSF runs an inpatient center with 30 ITFC bed. The main morbidities being Severe Acute Malnutrition (+ SAM associated with medical complications), Malaria, pneumonia, Acute watery diarrhea and vaccine preventable diseases like Measles. Ensuring high quality care with limited resources is a constant challenge.
• The NAM will be responsible for the management of the ITFC / IPD alongside a national nursing team supervisor (including nurses and nutritional assistants) and support the Milk Kitchen & caregivers food
• For the holistic approach of malnutrition the ITFC/IPD NAM will work closely and collaborate with NAM Outreach, and MAM.
• Another key role is to mentor the nursing supervisors to enable them to function with minimal supervision/support. Their tasks include planning, supervision, associated HR, and administrative processes (training/induction, staff evaluation, potential detection, development and communication) of the staff under their responsibility ensuring both the required sizing and the amount of knowledge.
• Training/Coaching of the nursing team to ensure quality of care in the inpatient wards is vital and planned as a team approach with activities of ITFC and IPD complementing each other.
• More focus on people management, Staff capacity building and strengthening the collaboration with MoH.
• Implementation of MSF protocols such as for Nursing care, nutrition, Pediatric, infection prevention and control, AMR amongst others will be a key focus of this position.
• In coordination with the project biomedical service supervising the appropriate use of medical devices and anticipating and communicating future needs.

Nursing Care, Data Collection & Reporting, Stock Management:

• Implement all MSF protocols, guidelines and Standard Operating Procedures (SOPs) that guide the day-to-day nursing activities in ITFC, IPD and Isolation.
• Ensure there is provision of quality of care to the Patients (reception, admissions/triage, patient care, consultation, individual/group health education, mental health/psycho stimulation, drug provision/dispensation, blood transfusion, etc ) as well as food for patients and caretakers are timely administered, to avoid delays
• Collaborate with MoH to ensure provision of vaccination for routine immunization to all children in ITFC
• Implement all data collection, paper work in collaboration with the Epi- Department
• In collaboration with MAM , Pharmacy and IPC supervisors ensure rational use of drugs and strict adherence to protocols
• Analyze consumption pattern and link them with morbidities, gives feedback to the team
• Fully support Watsan and IPC supervisor ensures IPC measures are fully implemented in all departments as per IPC protocol.
• Any other Task assigned by the Supervisor

Requirements (Qualifications / Experience / Knowledge)
Education:

• Essential Nursing Diploma for general or specialized health services (Desired Bachelor in Science of Nursing); specialization or training in tropical medicine would be an asset.

Experience:

• Essential working experience of at least two years in nursing activities related jobs.
• Desirable working experience in MSF or other NGO’s in developing countries

Languages:

• Essential, mission language; local working language would be an asset.

Knowledge:

• Essential computer literacy (word, excel and internet)

Competencies:

• People Management and Development, Commitment to MSF Principles, Behavioural Flexibility, Results and Quality Orientation, Teamwork and Cooperation, Planning & Organising.