Night Auditor at Maison Fahrenheit

Job Summary:

• The Night Auditor will be responsible for balancing daily revenue and expense transactions, ensuring the accuracy of guest accounts, and providing exceptional service to late-night guests.
• The ideal candidate must be detail-oriented, trustworthy, and experienced in hotel front desk operations using Opera PMS.

Key Responsibilities:

• Perform night audit procedures to balance all hotel transactions.
• Verify and post guest charges, payments, and room revenues accurately.
• Reconcile daily reports and prepare management summaries.
• Handle guest check-ins and check-outs efficiently.
• Respond promptly to guest inquiries and resolve issues professionally.
• Monitor hotel safety and security during night hours.
• Coordinate with other departments to ensure guest satisfaction and operational efficiency.

Requirements:

• Minimum of 2 years experience as a Night Auditor or Front Desk Agent in a reputable hotel.
• Proficiency in Opera Property Management System (PMS) is mandatory.
• Strong numerical and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and maintain composure under pressure.
• Must be organized, reliable, and have attention to detail.
• Flexibility to work overnight, weekends, and holidays.