NGO Coordinator at LEAD Enterprise Support Company Limited

MAIN OBJECTIVE OF THE JOB

• To provide overall direction by ensuring the right processes and practices across the organization.
• The Job holder shall provide excellent client service for NGO Partnerships and Corporate Client Services. She will be in charge of building and retaining the organization’s partnerships to generate funds.
• The Coordinator also will be responsible for designing, planning, executing, monitoring and evaluating programs to support the organization’s strategic objectives.
• This position offers a strong potential opportunity for growth. The candidate should be seeking a long-term commitment to this position

PRINCIPAL RESPONSIBILITIES AND ACCOUNTABILITIES/KEY PERFORMANCE AREAS

Partnership Services:

• Develop Budgets and operating plans for programs and writing program funding proposals to various organizations.
• Source for Partners to sponsor and promote the course of the organization
• Organize programs following the Organization’s mission and goals.
• Represent and communicate with accuracy the mission and vision of the organization in writing, newsletters, phone meetings, email messages, and occasional presentations or conferences.
• Research and reach out to new NGOs aligned with Youth and Women Empowerment.
• Administer web content for public consumption
• Provide effective, high-quality client service in response to NGO partners, customer requests, and website user inquiries
• Help manage interns/volunteers in the NGO Services business unit
• Manage smooth running of the organization, working directly with the CEO

Corporate Client Services

• Work with client applications, systems, tools, and processes to provide the highest quality service while adhering closely to client policies
• Promote standards and fundamental principles that protect youths and women’s rights at work and in the society
• Liaise with public and private intermediaries with well-designed implementable and scalable entrepreneurship programs aimed at generating income and employment for women and youth.
• Analyze barriers to employment for Nigerian youth and women not in employment, education or training to inform effective program design and delivery
• Conduct policy research and analysis on the roles of government and businesses in facilitating job creation and skills building for young people and women
• Develop training curriculum and delivery for entrepreneurship boot camps and follow-up business mentorship and support
• Assess grants and process employee nominations through established screening guidelines
• Help make recommendations on client’s CSR (Corporate Social Responsibility) programs and policies
• Establish and maintain a strong working relationship with client contacts
• Support NGOs through the grant application and vetting process
• Leadership & People Development
• Develop an excellent organization that support youths and women through personnel development planning, coaching and mentoring.
• Proactively manage the performance of the project team towards the achievement of the organization’s goals and objectives.
• Take a lead role on any changes required on processes and procedures and be able to drive and motivate the team in meeting set goals and objectives.

Record Keeping and Data Processing

• Ensure hardcover files is opened for the following reports and documentation:
• Financial reports for each client
• Operation report for each client
• Minutes of board and committee meetings for each client
• Revenue monitoring reports for each client
• Analyzed/summarized reports for each client

KEY PERFORMANCE INDICATORS (KPI)

• 100% error-free budget for programs
• Achieve 10 sponsors per quarter
• Achieve 90% target of fund-raising per quarter
• Preparation of necessary SOPS for operations and efficient implementation of projects before commencement.
• 100% company-wide adherence to SOPs and processes
• Undertake at least two Youth and women empowerment programs per quarter.
• Timely preparation and submission of project reports

QUALIFICATION

Education

• Bachelor's Degree in International Relations or related fields.

Experience

• Minimum 4 – 8 years experience in client service, relationship management, or partner
• Must have worked with NGOs
• Experience in research, data analysis, reporting, and documentation, highly preferred
• Experience in international volunteering, grant-making, or Corporate Social Responsibility (CSR), a bonus

Skills

• Excellent communication skills – verbal and written
• Highly organized individual with impeccable attention to detail, a must
• Strong ability to execute and achieve results, motivated by a goal-oriented and results-driven environment
• Passionate about transnational philanthropy and development project
• A highly professional individual who is dedicated to long-term goals and committed to Youth and women empowerment vision
• Demonstrate excitement and inspiration towards work, with a strong work ethic
• Good time management skills, with experience working on multiple projects and deadlines
• Ability to work in a team and work independently
• Ability to adhere to work plans and help manage volunteers
• Ability to work closely with management to understand key business objectives, analyze the marketplace, assess customer needs, and help develop NGO Strategy