Network Engineer at Phase3 Telecom

Job Summary

• A System/Network Engineer is responsible for ensuring the reliability, performance, and security of an organization's IT infrastructure, including servers, networks, and associated hardware and software components.
• The preferred candidate would collaborate with cross-functional teams to design, deploy, and maintain IT systems that align with business objectives

Key Responsibilities:

Network Infrastructure Management:

• Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
• Monitor network performance, identify and resolve issues, and optimize network resources.
• Implement security measures to protect the network against cyber threats.

Server Administration:

• Install, configure, and maintain server hardware and operating systems (e.g., Windows Server, Linux).
• Manage server virtualization technologies (e.g., VMware, Hyper-V).
• Ensure server availability, scalability, and performance.

System Deployment and Maintenance:

• Install, upgrade, and patch software and applications across the organization.
• Create and manage user accounts, permissions, and access controls.
• Perform routine system backups and disaster recovery planning.

Security and Compliance:

• Implement and enforce security best practices, including access control and intrusion detection.
• Conduct security audits, vulnerability assessments, and penetration testing.
• Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA).

Troubleshooting and Support:

• Provide technical support to end-users, resolving hardware and software issues.
• Troubleshoot network connectivity, performance, and security problems.
• Document and maintain comprehensive system/network documentation.

Infrastructure Planning and Design:

• Collaborate with IT teams to assess technology needs and plan for future growth.
• Design and implement scalable, high-availability solutions.
• Recommend hardware and software upgrades and improvements.

Monitoring and Performance Optimization:

• Set up monitoring tools to proactively identify and address issues.
• Optimize system and network performance for efficiency and cost-effectiveness.

Collaboration and Communication:

• Work closely with cross-functional teams, including IT, development, and security teams.
• Communicate technical information effectively to non-technical stakeholders.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Relevant certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+, Microsoft MCSA/MCSE).
• Strong knowledge of network protocols, hardware, and security best practices.
• Proficiency in server operating systems (Windows Server, Linux) and virtualization technologies.
• Experience with cloud services (e.g., AWS, Azure) is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work independently and prioritize tasks effectively.
• Strong knowledge of TCP/IP, OSI model, VLANs, MPLS, routing protocols (e.g., OSPF, BGP), and network security concepts.
• Hands-on experience with network equipment from vendors such as Cisco, Juniper, Fortigate, Mikrotik Palo Alto Networks, and Huawei.
• Proficiency in network monitoring and management tools, such as Wireshark, Nagios, SolarWinds, or similar.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network issues efficiently.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Relevant industry certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or Certified Information Systems Security Professional (CISSP) are preferred.