Network Administrator at One Acre Fund

About the Role

We are looking for a professional with 3+ years of work experience to join the ITO Networks based in any of our Countries of Operation. You will maintain the networks and systems that keep our organization running. From maintaining Network security to supervising network updates you will not only support Country ITO but also the thread that connects all operations. Deep technological expertise with multiple computer systems, hardware, and software is essential for this role and helps improve our organization. You will directly report to the Networks Lead.

Responsibilities

Infrastructure and Platform Management

Implement and administer IT Networks: LAN, WAN, network segments, and the Internet.

• Network connections are stable
• Network connections comply with InfoSec policies
• High availability.
• Install and maintain both hardware and software.
• Work through Country ITO (i.e. via SOPs) to manage upgrades and repairs; ensure CITO training.
• Update documentation.
• Identify and pursue opportunities for improvement through automation, cost reduction, or similar.

Monitoring and Event Management

• Design and implement monitoring, alerting, and thresholds; detect potential service disruptions.
• Manage network events and incidents.
  • Determine their significance.
  • Accomplish the correct control action.

Mitigate network events and incidents.

Implement networking redundancies and backup.

Service Networks Requests

• Resolve Tier 2 or 3 incidents within Service level agreements.
• Analyze and implement networking requests to expected standards within agreed timelines.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Cisco certified network associate.
• Network security implementation.
• ITIL, SDLC, InfoSec practices.

Preferred Start Date

As soon as possible

Job Location

• Flexible

Benefits

• Health insurance, paid time off