Methods, Reporting & Communications Engineer at Amaiden Energy Nigeria

Job Type: Contracts  
Job Nature: Standard

Job Description

• Follow up of IST project methodology and quality compliance
• Monitor compliance of IST teams and contractors with Service Level Agreements and Key Performance Indicators
• Ensure regular update of IST procedures, policies and processes (Common, Operational and Strategic)
• Monitor implementation of IST procedures, policies and processes in line with Client standards
• Ensure regular update of IST procedures, policies, processes published in Company Management System (CMS)
• Contact experts / specialists when necessary and follow-up information system quality control
• Study and drive improvements where possible of existing policies, procedures and processes
• Ensure the various IST teams keep their inventory up to date in the CMDB.
• Develop and publish validated user communications (awareness, changes, major activities, crisis,) to appropriate audience through various available media (email, intranet, desk phone, CBIS, SMS, video animations)
• Take part in the continuous improvement of the IST intranet and regularly check accuracy of publications.
• Develop IST email communication templates, trackable with analytics.
• Take part in the validation of communication messages to users using the IST change management framework.
• Propose continuous strategy to effectively communicate with Business entities on key IST services, ongoing projects,
• and initiatives to improve user awareness of IST services and promote user satisfaction.
• Assist in generating weekly, monthly and ad-hoc IST activity reports to Management & HQ
• Participate in IST quality control audits
• HSE liaison for the IST division affiliate wide.
• Coordinate and document quarterly HSE meetings. Monitor compliance with medical fitness certification and compulsory HSE training for the IST division. Actively participate in company
• HSE awareness schemes and initiatives
• Demonstrate personal commitment to the Client and Affiliate HSE policy
• Maintain awareness of, and ensure compliance with, all relevant statutory & company HSE standards
• Ensure good quality control of IST processes and services through implementation of procedures and policies.
• Monitors IST performance and compliance to group standard through regular updates of KPIs and SLAs
• Ensure good records of IST evolution via Change management control and compliance to policy.
• Promote good image of IST via communication to users and quality control of IST Services.
• Ensure IST complies with HSE key indicators

Requirements

• B.Sc / B.Eng. in IS / IT or Media Communications or a related discipline with 3 to 5 years’ professional experience in Information Technology or Communications.
• Knowledge of current and developing IS/IT industry solutions and a thorough understanding of how those solutions could / should be used to best meet the needs of in-house client business entities.
• Good IS problem diagnosis and analytical abilities with a good knowledge of technical writing and reporting.
• Good interpersonal and communication skills.