MEAL Assistant at Care Best Initiative (CBI)

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The MEAL Assistant provides methodological support to CBI State program teams.
• He / she will assist the MEAL team with activities, including data collection, coordination with the response programmes; assisting with planning field visits and assessments.
• He / she will support in gathering feedback and complaints from the affected population in the different accountability mechanisms (e.g. focus group discussions, child participatory activities, post-distribution monitoring).
• As part of an experienced MEAL team, you will help coordinate MEAL activities in the state through the duties outlined below.

Job Description / Principal Accountabilities
Key Responsibilities:

• Assist in programme updates for the response management and internal information sharing
• Assist MEAL officer with data collection processes if needed
• Conduct field monitoring visits (including the use of the Quality benchmark/monitoring checklist) and facilitating focus group discussions
• Assist with implementation of programme evaluations (data collection)
• Support MEAL in conducting assessments as needed
• Responsible for handling, documenting, confidentiality and security of all informational resource related to feedback and complaints from beneficiaries
• Support Complaints and Feedback Mechanism, including communicating responses to complainants; liaise with programmes and operations to ensure prompt follow-up on feedback and complaints received.
• Contribute to preparing weekly, monthly and quarterly reports on MEAL.
• Prepare field visit report and do debriefing and action planning with the relevant staff.
• Conduct quality monitoring of programme activities, measured against international standards and using participatory methodologies (including child- friendly methodologies) and the quality benchmarks.
• Coordinate and communicate with MEAL and relevant programme staff regarding feedback and complaints
• Maintain liaison with MEAL unit and programme particularly field coordination/community mobilization team.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• First Degree (B.Sc / HND) in relevant studies
• Must have completed NYSC.

Required Experience:

• At least 1 year of experience in a humanitarian NGO, including at least one year in a similar post (monitoring/evaluation or MEAL);
• Experience in the implementation of monitoring and evaluation systems;
• Experience in team management and training/capacity-building;
• Experience in the implementation of beneficiary complaint and feedback mechanisms preferential

Skills (Special Training or Competence):

• Skills in implementation of quantitative and qualitative surveys including data collection, training, supervision, sampling, analysis and sharing results (visualisation)
• Training facilitation skills;
• Ability to analyze and summarize;
• Full competence of tools for collection, data management and statistical analysis (including ODK and MS Excel)
• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Excellent in English (oral and written)
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
• Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
• Demonstrated passion for human rights issues
• Good reporting capacity and experience
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.
• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability.

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Internal:

• Program Coordinator / State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA).

External

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs.