MCGL GBV Quality Improvement Specialist at Jhpiego - John Hopkins University

Overview

The MCGL GBV Quality Improvement Specialist will provide technical guidance for state level GBV program quality and integrity including providing guidance for MCGL interventions at health facilities with linkages to community GBV prevention activities using proven quality improvement methodologies. Serves as KM/Comms focal person at the state level. The GBV Quality Improvement Specialist will report to the State Team Leader and supervise GBV officers to ensure improved quality of GBV clinical and referral services at health facilities while creating linkages to GBV prevention activities in the communities.

The GBV Quality Improvement Specialist will work with the Country office Gender Technical Advisor and MEL Advisor to ensure quality GBV, ASRH and FP program implementation in consistent with Nigeria MOH guidelines, global best practices and USAID Strategic Directions.

SALARY RANGE ANNUAL (NGN7,656,000 - NGN 8,652,000)

Responsibilities

• Lead quality improvement initiatives and support collaborative learning activities across facility and community interventions in the State,
• Ensure compliance with data quality standards, issued guidelines and SOPs for MCGL facility and community implementation (technical, data related etc.). Essentially, this role is expected to ensure quality implementation of all guidance/SOPs issued during project implementation (most recent versions)
• Provide GBV, ASRH and FP orientation and trainings (providers and training of trainers) to health care workers as required and post training follow-up, supportive supervision, on the job training and clinical mentorship to develop and maintain trained providers confidence and competencies to continuously improve quality GBV screening, identification and response at health facilities.
• Work closely with health facility quality improvement teams (QIT) to ensure QIT meetings and activities are properly implemented according to standards to improve quality of GBV, ASRH and FP services in all supported facilities
• Continuously check for gaps in community and facility implementation with a view to proffering solutions to identified problems, particularly with respect to quality of implementation at facility and community levels.
• Facilitate high level CLA activities including internal and external state-level pause and reflect sessions with the aim of iteratively testing innovative ideas and ensuring adaptation as applicable.
• Responsible for periodic review of QI approaches at the state level/ and locating sticky problems that continue to arise consistently during implementation (facility/community) and leading efforts to solve them
• Collect data, review and analyze for QI activities and continuously share outputs with the team and continue to monitor and evaluate QI resolutions to determine if okay for adaptation and/or modify again.
• Advocate with State Ministry of Health for adoption of new GBV, ASRH and FP evidence-based quality improvement (QI) best practices at health facilities in project sites.
• Advocate with ministries of health, women affairs, community and religious leaders to support and promote GBV service/quality improvement components.
• Engage closely with key state ministries officials to implement MCGL activities including state Quality of care activities such as integrated supportive supervision visits
• Working closely with other MCGL staff to ensure all LP led activities are implemented according to standard.
• Participate in MCGL project management review meetings and occasionally lead presentations on project progress based on health facility activities
• Contribute to preparation of program reports, communications and presentation and document and share key implementation achievement, lessons learned and success stories
• Other related duties as assigned.

Required Qualifications

• Advanced degree in public and international health, gender and GBV studies, human rights, communication, international development or a related field with a minimum of 8 years’ experience in development of which 5-6 years working experience in the areas gender, women’s health, gender-based violence (GBV) and human rights defense.
• Understanding of quality improvement and system’s strengthening in Nigeria health sector and particularly, gender-based violence programming
• Strong understanding of empowerment and gender-based violence prevention and response frameworks
• Excellent diplomacy skills and a proven ability to establish and sustain interpersonal and professional relationships with government stakeholder and representatives from other key stakeholders such as NGOs, the private sector and donors.
• Demonstrated outstanding leadership, strategic thinking, organizational, supervisory and team-building skills.
• Ability to multi-task and proven knowledge and skills in use of Microsoft Office Suite (Word processing, Excel and PowerPoint) is mandatory
• Excellent oral and written communication skills, presentation skills and fluency in English language
• Excellent group facilitation and communication skills; experience in multi-stakeholder consultation, and strategic planning
• Strong knowledge of gender and global development issues, preferably with understanding of USAID’s approach to gender equality and gender- based violence.
• Excellent group facilitation, multi-stakeholder consultation, and strategic planning skills
• Strong writing skills, both for technical and program reports.
• Strong interpersonal skills, able to work well in cross-cultural teams and under tight deadlines.
• Good strategic and analytical thinking and ability to interpret public health epidemiological data
• A personal commitment to gender equality and social inclusion.
• Able to undertake frequent travel.

Required Abilities/Skills

• Ability to collaborate, learn and adapt programme interventions in varied contexts
• Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
• Ability and willingness to travel domestically up to 40% time
• Ability and willingness to inspire and empower others
• Excellent social and emotional intelligence skills
• Strong persuasive skills capable of driving sustained demand generation across services
• Excellent communication, public speaking, presentation skills in English and Hausa
• Result-oriented and comfortable with a team approach to programming
• Ability to remain calm under pressure and make decisions quickly
• Knowledge of geography
• Respectful, accountable, honest.
• References will be required.