Market Research Operations & Insights Officer at Burn Nigeria

Duties and Responsibilities:

• Provide project stakeholders with market context relevant to research operations processes. 
• Localize, Pilot questionnaires, and pre-check the flow of discussion guides to recommend improvements/lessons to build up.  
• Mobilize, recruit, train, and retain recruitment teams, data collection teams, and supervisors; Ensure proficiency in study tools, Platform use (I.e., Kobo), and best practices about data collection. 
• Assign quotas, monitor data collection processes, and perform data quality checks (10% accompaniment, 30% phone call backchecks, LOI per participant)  
• Manage project timelines and turn-around times on data collection.  
• Manage customer database of participants, ensure consent for involvement, and track contact to ensure alignment / avoid the use of professional participants (+6 months before next engagement)  
• Payout of survey participants and field operations teams  

Skills and Experience:

• Strong background in research-oriented fields e.g. statistics, operations research, economics, or a related field;
• Wide knowledge and experience in planning and executing quantitative and qualitative research methodologies in all product life cycle stages, from product ideation to commercialization.   
• Questionnaire design experience
• Data analysis ability & solid understanding of commercial business.
• Good computer and analytics skills (MS 365, SPSS, Excel)
• Good communication skills.
• Ability to work collaboratively in an informal, collegial environment.
• Ability to work effectively under deadlines.