Manager, Talent Management and Organisational Effectiveness at PricewaterhouseCoopers (PwC)

Job Purpose

• The Manager, Talent Management and Organisational Effectiveness is tasked with ensuring effective management and administration of all talent management activities in line with the Company’s HR Strategies and Policies.
• These activities include talent resourcing, performance management, training, career management, and succession planning.

Roles and Responsibilities
Talent Management:

• Develop, implement, and communicate procedures and policies for Talent Management (acquisition, onboarding, learning & development, and organisational development)
• Evaluate business initiatives to identify and design Talent Management programmes that are best suited to supporting the initiatives
• Implement approved talent management activities (resourcing, performance management, training, career management, succession planning, induction & orientation) plans, strategies, policies, and procedures
• Support the development of the HR budget by providing key Talent Management figures and forecasts

Organisational Effectiveness and Culture:

• Manage the organisational effectiveness function which includes, change management, organisational design and alignment, and performance improvement strategies
• Review and maintain the company’s structure to ensure alignment with business objectives
• Design and implement a culture management framework; Ensure the preservation of organisational culture and values
• Drive the deployment of an annual Employee Engagement/ Culture Survey. Develop action plans from responses to improve overall employee engagement and business performance

Talent Planning and Acquisition: 

• Oversee the development of an effective manpower planning process in alignment with the corporate strategy and needs
• Identify recruitment needs based on manpower plan, designs effective programmes for selection and retention, and oversee end-to-end recruitment and selection processes
• Develop, review, and implement a programme for onboarding, integrating, and inducting new employees
• Design and implement employee retention programmes to lower turnover rate and maintain optimal headcount as per manpower plan
• Help to create and maintain employee value proposition and employer brand

Organizational Learning and Development: 

• Develop and implement Learning and Development strategies and programmes in line with business objectives
• Design and implement a leadership development framework to maintain a leadership pipeline
• Drive the development of Knowledge Management systems across the organisation
• Carry out Training Needs Analysis; Partners with line managers to develop annual training and development plans and budgets tailored to employee and organisation needs
• Design, implement and track annual training plan; Monitor training delivery and conduct post-training assessments, providing improvement recommendations

Performance Management: 

• Develop and implement approved Performance Management strategies, frameworks, and programmes
• Facilitate and monitor employee performance management system and cycles, and ensures the attainment of a high-performance culture within the company
• Ensure that Performance Management standards are adhered to across the organisation

People Management: 

• Supervise all subordinates, and ensures the quality of work meets performance expectations
• Assign tasks and responsibilities to the Talent Management team to ensure effective workflow
• Review/inspect work carried out by subordinates

Required Qualifications

• Minimum of HND or First Degree in Human Resources or a related social science discipline.
• Relevant certification from a reputable professional institution e.g., CIPM, CIPD, SHRM.
• An MBA or master’s degree in a relevant discipline would be an added advantage.
• At least 7 years post-qualification experience, 4 of which must have been spent in a management position.
• Strong track record in HR generalist and change management roles.
• Thorough working knowledge of the Nigeria Labour Laws.