Manager - PS Core and IPMPLS Performance at MTN Nigeria

Reports To: Senior Manager Core Network Performance

Division: Networks

Description

• Develop framework to review network performance and ensure compliance in the following areas:
• Interconnect Performance Analysis & Quality assurance
• PS Core, IPMPLS and Internet Edge performance analysis and Quality assurance
• Study and report the performance of the core network and alert the different units for recommendations on implementing the appropriate solutions.
• Ensure PS Core, IPMPLS and Internet Edge Network performance indices are maintained above agreed targets in delivering best in class Customer experience. 
• Perform routine (Pro-active, Reactive) monitoring, analysis and audit key performance & Quality of Service indicators across the network 
• Network Performance diagnosis, analysis and evolution trending to proactively drive network quality and forecasting
• Ensure tests and procedures are carried out, evaluated and properly understood and ensure product modifications are investigated. 
• Providing regular independent performance reports to Management, Group and the Regulators indicating  actual levels of  key Performance Indicators (KPIs) 
• Provide an internal Network Quality and Audit function allowing independent and objective performance analysis of the network and its impact on the business including commercial promotion/activity  impact analysis
• Performance and Capacity monitoring/reporting of PS Core, IPMPLS and Internet Edge
• Analysis of trend of mobility and session management reports for performance anomalies/exceptions and recommendation for optimal performance.
• Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation on PS Core, IPMPLS and Internet Edge Nodes performance.

Education:

• First degree in Engineering, preferably electrical/electronics
• Master’s degree in a relevant discipline added advantage
• Fluent in English

Experience:
6 - 13 years’ experience which includes:

• 5 years’ work experience in PS Core, IPMPLS and Internet Edge planning, optimization or Performance  in a mobile network operator environment
• 3 years’ experience in Performance/quality assurance/planning of PS Core, IPMPLS and Internet Edge
• 2 years managerial/Supervisorial Experience