Manager - Program Management at MTN Nigeria

Mission:

• The role’s core purpose is to supervise multiple supply chain projects and outsourced partners for outsourced functions in the Opco’s supply chain.  This role works closely together with the capital projects to ensure the supply chain activities are executed effectively and efficiently.

Description:

• Lead creation of sub-divisional strategy in line with overarching divisional goals
• Ensure effective implementation of sub-divisional strategy by means of providing direction, structure, business plans and support
• Source, induct, and manage talent in accordance with legislative guidelines
• Ensure open communication channels with staff and implement change management interventions where necessary
• Provide definition of roles, responsibilities, individual goals and performance objectives for the team
• Set KPIs and provide regular performance feedback through a well-defined and implementable performance review program
• Performance manage resources in accordance with HR policy and legislation where necessary
• Actively participate in leadership team and develop skills of own team
• Set up /participate in ad hoc and operational meetings 
• Report at process and functional level
• Manage and resolve escalations that have impact on critical path of service delivery
• Escalate issues that will result in significant time, scope, employee/client or cost impact if not resolved
• Manage and provide solutions to issues that require formal resolution
• Set up and manage project status meetings
• Review and identify key risks, issues and dependencies and set mitigation actions
• Review performance of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs
• Create and monitor plan for continuous improvement
• Review reports on a monthly basis from CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation
• Resolve issues/ queries between Capital Projects Team and Supply Chain Management Team.
• Be responsible to ensure timely delivery of items to ensure smooth functioning of the Projects
• Review the Master Demand Schedule by various projects to leverage economies of Scale in procurement
• Approve decisions to expedite / delay the sourcing / logistics based on changes to project schedules
• Ensure skill transfer for staff development, motivation and business continuity 
• Ensure the team is led, motivated and rewarded to achieve high performance areas
• Set goals and objectives for direct reports, monitor progress, and maintain motivation
• Set up appropriate structure to meet departmental management objectives

Education:

• First degree in Engineering or Supply Chain Management or Finance or any related discipline 
• Formal Project Management certification or training would be an advantage.
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Experience working in a medium organization.
• Experience in a supply chain management function.
• Experience in operations or planning background in Telecommunications.
• Project Management certification experience 
• High Proficiency in Excel and PowerPoint Usage