Manager, Medical & Clinical Services at Association for Reproductive and Family Health (ARFH)

Job Description

• Provide oversight of the ORMC and Laboratory services
• Ensure cordial relationship with HMOs
• Continuing professional development
• Ensure that patients/customers are attended to promptly;
• Management and treatment of Clinical services;
• Monitor Clinic routine operations and prepare monthly reports;
• Provide oversight of laboratory activities and ensure timely quality compliance;
• Support policy formulation and execute budget by providing financial projections during budget development;
• Execute productivity increase strategies and optimize clinical staff and procedural values
• Improve staff-patient interactions through patient satisfaction tools
• Establish and administer clinic specific policies and oversee system standard work
• Hold regular clinic staff meetings to review some complex clinical/surgical cases;
• Ensure transparency in financial processes
• Brief the Board of Directors on activities of ORMC including how any challenges have been addressed
• Ensure profitable Public/Private partnership for the Medical Center
• Ensure that all healthcare regulations and safety standards are met
• Keep staff updated on new healthcare regulations
• Find ways to improve clinical services
• Overall supervision of PRO activities to improve clients’ patronage online and on-site;
• Liaise between the administration and medical staff
• Monitors budget and spending
• Report to the Chief Executive Officer
• Any other duties as may be assigned