Manager - Enterprise Sales Operations at MTN Nigeria

Mission:

The primary responsibility of the role is to support the GM Enterprise Sales in carrying out the Enterprise Sales Strategy and coordinating its integration into daily operations. The job will also provide guidance to the sales team in the execution of their duties to achieve optimal and maximum performance. The role will be highly hands-on in ensuring managed accounts achieve the desired growth by providing tactical and strategic support to the regional heads and managers and assisting in the interactions between sales and other cross functional units.

Description:

• Analyze historical sales data, market trends, and other relevant factors to forecast future sales performance accurately. Align the forecast with the EB revenue goals.
• Streamline and optimize sales processes to improve efficiency and productivity by identifying bottlenecks, implementing automation tools, and standardizing workflows to enhance internal operations.
• Develop and implement a sales governance process for territory delineation.
• Track KPIs, identify trends, and provide insights.
• Enable the sales team by ensuring access to the necessary tools, training, and resources.
• Collaborate with cross-functional teams to develop training programs, create sales collateral, and provide ongoing support to empower the sales force.
• Manage CRM systems, databases, and other data sources for decision-making.
• Oversee data quality initiatives, implement data governance policies, and leverage analytics tools.

Education:

• First degree in business administration, management, or a related degree
• Fluent in English

Experience:

6–13 years’ experience, which includes:

• Relevant sales operations management or project management
• Experience in developing and deploying project best practices, policies, procedures, and processes.
• Knowledge of sales best practices, including pipeline management and forecasting
• Experience in financial and executive reporting.
• A proven track record of execution and managing competing tasks and demands.
• Experience in the telecommunications industry is advantageous.
• Experience with supporting big and multinational accounts is advantageous.