Manager, Customer Contact Centre (Outbound) at Stanbic IBTC April, 2023

- Manager, Customer Contact Centre (Outbound) at Stanbic IBTC
- View Jobs in Banking / Financial Services / View Jobs at Stanbic IBTC
Posted: Apr 10, 2023

Deadline: Not specified
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Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...
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Manager, Customer Contact Centre (Outbound)
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 10 years
- Location Lagos
- City Ilupeju
- Job Field Customer Care
Job ID: 80406105_80381669

Job Description
- Responsible for delivering the customer base management strategy for the organization and the introduction of new best practice processes to deliver a high-performance culture across the outbound team.
Qualifications
- Candidates should possess a First Degree in any field.
- Minimum of 10 years of experience
Personal Competencies:
- Strong Leadership Qualities
- Good verbal and written communication skills – sincere and articulate
- Conflict Resolution Skills
- Knowledge and Experience in Effective Service Delivery
- Strong Influencing and Persuasive Skills
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Method of Application

Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply

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Manager, Customer Contact Centre (Outbound) at Stanbic IBTC

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Manager, Customer Contact Centre (Outbound) at Stanbic IBTC

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