Mall / Leasing Officer at Domino Stores Limited

Job Description

• The Leasing Officer will be responsible for overseeing all aspects of leasing activities, ensuring high occupancy rates, and providing excellent customer service to current and prospective tenants.

Responsibilities

• Manage all leasing activities including attracting and retaining tenants.
• Conduct property tours and respond to inquiries from prospective tenants.
• Prepare and execute lease agreements in accordance with company policies.
• Ensure properties are well-maintained and meet safety standards.
• Develop and implement marketing strategies to promote properties.
• Coordinate with other department heads to ensure effective and efficient operation of the mall.

Tenant Relations:

• Maintain positive relationships with tenants and address their concerns promptly.
• Implement all the necessary documentation required in the fulfillment of activities such as leasing, renewals, moving in, moving out and renovation
• Resolve tenant disputes and issues in a timely and professional manner.

Administrative Duties:

• Maintain accurate records of leases, applications, and renewals.
• Prepare reports on occupancy rates, leasing activities, and market trends.
• Ensure compliance with all local, state, and federal regulations related to leasing
• Oversee the custodian staff on a daily basis.
• Routine check of the environment for cleanliness.
• Schedule shifts and arrange for replacements in cases of absence.
• Train custodians on cleaning and maintenance tasks.
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.
• Participate in large cleaning projects as required.
• Ensure compliance with safety and sanitation policies in all areas.

Qualifications

• Bachelor's Degree in Business Administration or any related field (preferred).
• Good understanding of mall leasing management and associated policies and procedures
• Proven experience as a Leasing Manager or similar role.
• Strong understanding of property management
• Excellent communication and negotiation skills.
• Proficient in Microsoft Office Suite.
• Ability to work flexible hours, including weekends and evenings as needed.
• 2 - 3 years of experience.
• Good understanding and hands-on experience of maintenance tasks; housekeeping cleaning and washing equipment, tools and cleaning chemicals.