Loan Recovery Officer at Investment One Financial Services

The staff will be responsible for investigating and recovering non-performing loans granted to individuals and SMEs. The role requires an understanding of credits, investigative capabilities, street smartness, doggedness, and good negotiation skills.

Key Responsibilities

• Ensure assigned budgeted recovery targets are achieved.
• Review all credit files and recommend strategies for recoveries of non-performing loans.
• Undertake regular and frequent calls, site visits and follow-ups to implement remedial strategies and action plans agreed upon.
• Initiate demand letters to all defaulting customers and ensure proper documentation of correspondences.
• Investigate and obtain other information (not available in the flies) on the customers as may be required to aid recovery.
• Recommend accounts for classifications and declassifications and accounts written off-off with justification.
• Schedule and participate in negotiations meetings with customers who want loan workout options such as refinancing, rescheduling, and restructuring
• Follow up on the sale of securities deposited for collateral alongside the legal department after other remedial strategies have been exhausted.
• Follow up on the release of security documents for NPLs which have been fully regularized.
• Monitor Recovery Agents to ensure accounts assigned to them are fully recovered.
• Liaise with external solicitors to ensure that cases referred to them for legal action are handled with efficiency.
• Attend to any other task that may be assigned

Minimum qualifications, Skills and Experience

• 2 - 3 years working experience in a relatable field at the most (at least 1 year in a Finance Company)
• Highly motivated and target driven with a proven track record in recovery
• Dogged and street smart particularly in Lagos metropolis. 
• Good oral and written communications skill
• Great attention to detail and investigating skills
• Good Relationship management skills, and demonstrate the capacity to communicate effectively with clients and team members
• Excellent negotiation skills
• Bachelor’s degree in Sciences/Social Sciences or MBA with emphasis on Finance.
• Proficient in the use of Microsoft Office packages (especially Excel and PowerPoint)