Loan Recovery Officer at Ascentech Services Limited

Job Brief

• The Recovery Officer is responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor enquiries and provides administrative assistance to the team.

Responsibilities

• Keep tracking outstanding debts.
• Plan course of action to recover owed money.
• Locate and contact debtors.
• Update account status and database regularly.
• Comply with requirements when legal action is unavoidable.
• Handle customers' questions or complaints.

Requirements

• HND / B.Sc in any relevant field
• 2 - 3 years of experience as a Recovery Officer
• Analytical thinker with strong customer service, marketing and skills.
• Excellent interpersonal, communication and public speaking skills.
• Ability to work independently and as part of a team.