Learning and Development Specialist at Medecins Sans Frontieres

Main Purpose

• Defines procedures and ensures the implementation, monitoring, maintenance and correct functioning of the L&D tools, processes and plans
• Manages L&D activities in support of and in close collaboration with the field supervisors, managers &/or field coordinators responsible for each department (logistics, medical, supply, etc.).
• Carries out learning needs assessment and feasibility studies in the project to provide line managers with alternatives and possible solutions. Upon approval of line manager, liaises directly with the staff to identify learning needs, supporting L&D plans & solutions and prioritization of requests.
• In close collaboration with the HR Manager, plans & supports all L&D aspects of the employee development cycle: , induction processes, individual and team development & training plans, performance evaluations, relevant aspects of recruitment, as well as communication about and upkeep of L&D tools and opportunities. Ensures follow-up and evaluation to support staff in transfer of learning to performance after L&D processes and learning events.
• Develops L&D tools, processes & strategy when needed together with the PDM &/or HRCo to implement with the HR Manager and with project leaders & managers.
• Ensures the proper documentation, filing and the compilation of records of training courses and learning programs and regularly shares them with the hierarchical and with the functional report (HR Manager, PDM, HR Coordinator).
• Acts as a technical L&D specialist, providing advice, technical feedback about and follow-up on quality of implementation of L&D activities linked to operational needs and objectives. When required, acts in Flying/ Mobile role to provide L&D technical advice and support to other parts of the mission in collaboration with the PDM.
• Accountabilities
• This position is transversal, supporting both the Nutrition and SRH projects:
• Supports managers and supervisors with a focus on annual evaluations, feedback and continuous staff development
• Ensures proper implementation of tools and delegation of responsibilities that favor continuity and autonomy in L&D activities across the mission
• Looks for synergy/exchanges with other MSF sections and other NGOs in terms of trainings, coaching and other development tools
• Travels regularly to the field to provide support to HR Managers and HR Assistants in implementation of L&D activities and capacity building plans
• Delivers trainings (or support other facilitators to do so) as agreed upon with the PDM
• MSF Section/Context Specific Accountabilities

Minimum Required Skills and Qualifications:

Education

• Degree in the field of HR, education, learning and development, organizational development or other relevant fields.

Experience

• Previous working experience of at least two years in relevant jobs essential
• Previous experience with MSF or other NGOs desirable
• Well-versed with the employee life cycle and its related L&D processes
• Experience in delivering basic level training courses based on adult learning

Languages

• Strong command of English and local language essential

Knowledge

• Computer literacy

Competencies

• Results and Quality Orientation L2
• Teamwork and Cooperation L2
• Behavioural Flexibility L2
• People Management & Development L2
• Commitment to MSF Principles L2
• Stress Management L3

Technical skills

• Career management L3
• Training L3
• Team Management L2
• Recruitment L2
• HR Strategy Development L2