Lead Trainer - Professional Care Services at Dewdrop Institute

The position is for our NBTE and City & Guilds UK accredited Vocational Training Institute in Abuja. We are seeking an experienced and skilled Lead Trainer to join our Professional Care Services team. As a Lead Trainer, you will be responsible for developing, implementing, and delivering high-quality training programs to our caregivers and staff. Your expertise will help ensure that our team provides exceptional care and support to our clients.

Key Responsibilities:

• Design, develop, and deliver training programs for caregivers and staff, including orientation, onboarding, and ongoing professional development.
• Conduct training needs assessments to identify knowledge gaps and develop targeted training solutions.
• Collaborate with subject matter experts to create engaging and interactive training content.
• Facilitate classroom and online training sessions, ensuring a supportive and inclusive learning environment.
• Evaluate training effectiveness, tracking learner progress and assessing program impact.
• Stay up-to-date with industry best practices, regulatory requirements, and emerging trends in caregiving and professional development.
• Mentor and coach caregivers and staff, providing guidance and support to enhance their skills and knowledge.
• Partner with operations teams to ensure training aligns with business objectives and client needs.
• Manage training records, reports, and other administrative database to inform training decisions and drive continuous improvement.

Requirements:

• 3+ years of experience in training, health education, or a related field.
• Proven track record of developing and delivering effective training programs.
• Strong knowledge of caregiving practices, industry regulations, and best practices.
• Excellent communication, presentation, and facilitation skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Strong analytical and problem-solving skills.
• Excellent knowledge of computer usage especially with Microsoft contents
• Bachelor's degree in Health Education, Training, or a related field (or equivalent experience).

Nice to Have:

• Experience with online learning platforms and training technology.
• Health Education Certificate or related field.
• Familiarity with learning management systems (LMS) and training analytics.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• The chance to make a meaningful impact on the lives of our clients and their families.