Lead BI-RA-FMS Support - BI, Revenue Assurance & Fraud Management at Airtel

Job Purpose

• The Lead BI-RA-FMS Support –Business Intelligence, Revenue Assurance & Fraud Management will be responsible for day to day operations of these applications.
• Implementation of Revenue Assurance System and Fraud Management System to meet legal regulatory compliance around the Telecom nodes and Billing Systems from RA process.
• The Lead BI-RA-FMS will work closely with commercial and RAFM teams in Airtel Nigeria, HQ-IT and IT Partners in Airtel Africa. Performing the necessary leadership, daily operations and supporting business needs in this domain.

Responsibilities and Accountabilities
The SME is responsible for

• Providing end to end coverage from Network to Billing Assurance, Profile Assurance, Rating and Billing Assurance, Billing to Accounting Assurance, Fraud Management, Compliance and Financial Reporting
• Leading daily revenue assurance reconciliations and drive the corresponding improvements.
• Driving the automation of current RAFM manual processes.
• Responsible end-to-end for Business Intelligence and Analytics delivery.
• Delivering regulatory CDR requirements, ensure compliance and prevent penalties.
• Identifying and evaluating innovative technologies applicable to domain and determining the benefits to the Company.
• Leading delivery of projects of applicable domain across OpCOs that attribute to the success of Airtel Africa business by collaborating with cross functional teams.
• Promoting continuous improvement of processes and delivery of results within assigned domain.
• Optimizing Change requirement delivery for faster time to market and ensuring first time right efficiency.
• Setting, articulating and overseeing achievement of Airtel Africa IT goals and objectives on relevant IT Applications.

Qualifications and Experience

• University degree (Engineering or Computer Science or related discipline)
• Minimum 8 - 10 years’ relevant experience in telecommunication/other relevant industry
• Experience from simplification and innovation projects.
• Experience in driving BUs towards simplification & standardization.
• Experience in design, planning and operations of IT systems and solutions
• Hands on experience in managing the complex and critical real time processing and design of such solution
• Strong understanding of the agile landscape and a passion for building innovative & ROI-positive marketing programs at scale