Key Account Manager, West Africa at Kerry Group Plc

Requisition ID: 58749

About the Role

• The Senior Key Account Manager (KAM) is responsible for all the commercial relationship with assigned tier of customers, managing relationships with the customers, developing/recruiting new customers with primary focus on the Beverage and Snacks category, deliver on the company's budget and manage internal stake holders to ensure a smooth end to end delivery and experience for the customers.

Key Responsibilities

• Responsible for all sales efforts as Senior Key Account Manager to assigned customers.
• Manage key customer relationships and negotiate customer agreements that deliver against base and new business margin targets.
• Prioritization and development of strategic accounts
• Create sustainable growth for Kerry and our customers
• Manage and strengthen the priority customers' volume of business and relationship
• Complete commercial agreements with customers in compliance with Kerry guidelines.
• Develop and execute a strategic plan to optimise the use of all Kerry technologies. Secure agreement and execute pricing plans.
• Provide input to and ensure staff compliance with all applicable Kerry systems/processes.
• Participate in the development, implementation and achievement of annual budgets. Monitor any variances and work closely with the Sales
• Help the operations team to improve overall customer satisfaction.

Qualifications and Skills

• Candidates should possess a Bachelor’s Degree in Commerce or Food
• Strong technical background
• FMCG experience preferred, having worked in the food Industry

Communication:

• Entrepreneurship
• Communication Skills
• Effective Presentation Skills

Leadership:

• Stand-alone decision making
• Productivity (multitask, prioritise, work smart)

Customer service orientation:

• Negotiation skills
• Interpersonal skills
• Strong business acumen
• Business savvy
• Integrity
• Effective and in control under pressure
• Relationship building
• Drive and determination

Relationship/Personal Impact:

• Interpersonal skills
• Influencing
• Problem Solving/Decision Making
• Information gathering
• Analytical & Interpretation skills
• Decision making & judgment
• Problem Solving - enquiring mind, lateral thinking.