Key Account Manager at Phase3 Telecom

Cadre: Various
Department: Commercial
Reporting To: DOC

Role Summary

• To secure short and long-term profitable businessfor Phase3 Telecomthrough proactive business development and management of Phase3 Telecom resourcesbased onfundamental understanding ofthe customers’ business, operations and objectives.
• Act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.

Summary of Responsibilities

• Identify and qualify new Sales Opportunities within designated area.
• Maximize customer relationship and build loyalty
• Develop long term business
• Ensure quality and profitability in delivery
• Drive the Sales Opportunity into a successful deal and secure signing with the Customer.
• Ensure that the final pricing, Commercial Terms and Conditions specification allows efficient Contract / Purchase Order execution.
• Prepare offers, tender responses and other business related correspondence.
• Meet/exceed Financial and Operational targets.
• Provide input and actively participate in the development of the Account Growth Plan.
• Develop and maintain relations with the individuals in the customer’s organization.
• Keep excellent knowledge of customer business.
• Understand the local telecom market and the global telecom market trends and developments, provide periodic report on market trends.
• Provide input to the internal forecasting processes.
• Any other responsibilities assigned by the Supervisor

Educational Qualification

• First Degree in Marketing, Business Administration or a related field

Work Experience:

• 3 years experience in marketing, with at least 1 in the telecommunications industry.

Key Skills and Attributes:

• Passionate to win
• Drive and result orientation, however not self-centric;
• Strong customer focus, ability to listen;
• Social ability & interpersonal skills
• Ability to work both independently and as a member of a team;
• Good planning and organizational skills;
• Initiative and accurate strong communication skills;
• Trust in others
• Innovative and creative
• Intellectual ability and strategic thinking
• Strong presentation skills;
• Ability to share knowledge and experience;
• Excellent spoken and written communication skills.