Key Account Manager at Eden Solutions and Resources

Location: Sangotedo, Lagos

Job Brief

• We are looking to hire an experienced key account manager to maintain solid relationships with the company's key clients.

Job Responsibilities

• Develope and sustain solid relationships with key clients that bring in the most income for the company.
• Address and resolve key clients’ complaints.
• Act as the main point of contact between key clients and internal teams.
• Supervise the account teams assigned to each key client.
• Communicate and collaborate with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compile reports on account progress, goals, and forecasts for account teams and stakeholders.
• Develop a thorough understanding of key clients' needs and requirements and prepare customized solutions.
• Negotiate contracts with key clients and meet established deadlines for the fulfillment of each client's long-term goals.

Job Requirements

• Bachelor's Degree in Business Administration, Finance, Sales, or related field.
• 2 - 3 years work experience.
• Proven experience in key account management.
• Proficient in all Microsoft Office applications.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.