Key Account Manager at Avetium Consult Limited

Job Description

• Responsible for strategic planning to improve client results and sales performance.
• Expand and maintain client relationships to consistently generate revenue for the company.
• Negotiate contracts with the client and establish a timeline of performance.
• Collaborate with the sales team to maximize profit by up-selling or cross-selling.
• Meet all client needs and deliverables according to proposed timelines and service level agreements.
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, and stakeholders.
• Develop a thorough understanding of key clients' needs and requirements and prepare customized solutions.
• Resolve key client issues and complaints.
• Anticipate key account changes and improvements.
• Manage communications between key clients and internal teams.
• Analyze client data to provide customer relationship management.

Candidates’ specification

• Bachelor’s Degree in Marketing, Business Administration, Sales, or a relevant field
• Relevant sales and marketing professional certifications are an added advantage
• Minimum of 5 years of work experience in B2B Sales, managing the company’s account
• Experience selling software solutions will be an added advantage.
• Ability to expand the company with new sales, clients/leads, and territories
• Strong negotiation skills, with the ability to follow through on client contracts
• Proven results in delivering client solutions and meeting sales goals
• Strong business sense and industry expertise
• Excellent customer service and persuasive skills