Junior Network Engineer at Arca Payments Limited

Job Summary

As a Junior Network Engineer, you will be responsible for installing, configuring, and maintaining network infrastructure to support a variety of projects. Primarily responsible for monitoring all network links, VPN connections, and network device license renewals. You will be collaborating with other team members to sustain network solutions in a cross-functional environment that combines interoperable systems, applications, and platforms. Also offer network support to users, staff members, clients, or suppliers.

Job Details

• Monitoring and managing the day-to-day operation of the Network infrastructure, ensuring that all network events are handled appropriately.
• Monitoring of all ISP network connections and VPN links uptime and downtime using the Zabbix network monitoring tool.
• Monitor network devices (switches, routers & firewall) resource utilization at the data center (both production and DR sites).
• Manage and track the renewal of all network and firewall device licenses and ensure that they do not expire.
• Weekly reports of all ISP link connection uptime and downtime.
• Provide immediate technical support and investigation to reported issues, ensuring that these issues are investigated thoroughly, and on time.
• Tracking faults on occurrence, following through to resolution.
• Maintain and manage maintenance schedules for Arca’s network, including running daily, weekly, monthly, and annual network maintenance processes.
• Look for trends in network data for preventative and proactive problem resolution. Manage the tracking and escalation of incidents and complete root cause analysis.
• Work with business stakeholders and IT to ensure the quality of documentation and the ability to measure and manage the performance of the network to stringent KPIs.
• Contribute to an open team culture of excellence, efficiency and continuous improvement.

Requirements

• BSc/HND qualification in computer science, engineering, or any related discipline.
•  A minimum of 2-3 years experience in any Fintech or IT operations environment
• Excellent understanding of IP networking, Switching and Routing
• Excellent attention to detail.
• Excellent written and oral communication, reporting, and presentation skills
• Excellent relationship skills with a strong focus on exemplary service

Benefits

• Internet and Airtime Stipend
• 13th Month Allowance.
• Leave Allowance( To be applicable Upon completion of the probation period)
• Conducive Work Environment.
• Flexible Work Time (Resume by 8:30 am and close by 3 pm for days physically present at the office).
• Training Opportunities for upskilling.
• Birthday Vouchers.