Junior HR Business Partner (Junior HRBP) at Bet9ja

JOB DESCRIPTION

• The Junior HR Business Partner (Junior HRBP) is a field-oriented role focused on providing essential operational HR support to retail outlets within a specific region. Reporting to the Regional HRBP, the postholder serves as the primary "on-the-ground" HR contact for Retail Managers and staff.
• This role balances high-visibility site visits with administrative excellence, ensuring that the employee lifecycle is managed effectively, policies are adhered to, and people data is accurately maintained to drive retail performance.

Regional Presence & Frontline Advisory

• Devote approximately 70% of time to visiting retail outlets, providing a visible HR presence and gathering real-time workforce insights.
• Act as the initial point of contact for retail staff regarding HR policies, HMO benefits, and workplace issues.
• Build strong working relationships with Area Managers and Outlet Management to support day-to-day operations.
• Provide first-level advice on employment terms, conditions, and company procedures, escalating complex or high-risk cases to the Regional HRBP.

Employee Lifecycle Management

• Support end-to-end recruitment for the region, including candidate sourcing, shortlisting, and interview coordination.
• Coordinate the regional and other induction process for new hires to ensure a seamless entry into the business.
• Manage the administration of employment letters, probation confirmations, transfers, promotions, and exit processes.
• Prepare warnings, confirmation letters, and other formal employee correspondence in line with company standards.

Employee Relations & Engagement

• Assist in coordinating disciplinary and grievance processes, including investigations, hearings, and the maintenance of comprehensive case documentation.
• Support the prompt resolution of retail-level conflicts in accordance with labor laws and company policy.
• Help coordinate regional "Employee of the Month" programs and other morale-boosting activities to drive a positive culture.

Performance Management & Training

• Monitor probation periods and track performance documentation, ensuring that retail teams consistently meet operational standards.
• Provide administrative support for Performance Improvement Plans (PIPs) and identify performance gaps for the Regional HRBP.
• Support the delivery of mandatory and LMS-based training sessions; track participation and completion rates across outlets.

Data Integrity, HRIS & Reporting

• Maintain up-to-date employee records in the HRIS and ensure personnel files are accurate and audit-ready.
• Prepare and submit weekly activity reports to the Head of HR and Regional HRBP, covering outlet visits, headcount, and turnover stats.
• Collate and submit all regional payroll changes (new hires, leavers, and benefit enrollments) to the Head Office team accurately and on time.

HR Projects & Process Adherence

• Assist the HR team in the rollout of new HR initiatives, policy changes, and organizational restructuring (e.g., new outlet openings).
• Ensure strict adherence to HR processes and maintain a high level of confidentiality regarding all sensitive business and employee information.

PREFERRED SKILLS AND QUALIFICATIONS

• A minimum of BSC / HND from a reputable accredited University - Ideally your degree will have included HR modules
• An experienced HR Assistant is an advantage
• A keen interest in developing HR career is important
• Must have completed NYSC and good HR experience to date.
• Professionally qualified to a related HR body or studying towards one
• Good and clear communication and written skills in English language
• Good numeracy and literacy skills
• Good working knowledge of MS Office skills (to include Word, Excel, and PowerPoint)
• Ability to priorities workload and manage conflicting priorities.
• Ability to maintain confidentiality, empathy and be always discreet.
• Good administrative and organizational skills
• An interest in working with people.
• The ability to work as part of a team and alone as applicable. nowledge of Labour Law and trends
• Willingness to undertake visits to the retail outlets and engage with the retail management.
• The ability to work accurately, with good diligence.