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Chowdeck is a technology company that provides logistics services to both vendors and consumers. This potentially allows food vendors to deliver meals seamlessly while also providing consumers with an easy platform to order meals from their favourite restaurants in their city.
Job Summary
As a Customer Support Representative, you will be part of a full-time team that helps resolve customer and rider issues over multiple channels. You will be responsible for providing exceptional customer service and resolving inquiries and issues related to Chowdeck deliveries.
You will act as the main point of contact for our customers, ensuring their experience with our app is positive and seamless.
This position will require the successful candidate to work extra hours including evenings, weekends, and holidays to ensure the completion of critical company goals. The ability to adapt to changing schedules and work under tight deadlines is essential.
Key Responsibilities:
You'll thrive in this role if you:
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