IT Technician at ECLAT HR Consulting

Department: Operations & Installation   

Report To: Operations & Installation Manager

Salary:  N400,000     

Responsibilities

• Set up ISP, dispenser networks, local networks, and connectivity at customer stations. 
• Install and configure LAN cables, Wi-Fi, and 4G connectivity for dispensers and related equipment. 
• Configure routers and firewalls in line with basic cybersecurity requirements. 
• Support the installation and connection of payment terminals and peripheral devices. 
• Assist with device registration, connectivity, and basic system configuration. 
• Troubleshoot IT and network issues during installation and commissioning. 
• Monitor and resolve connectivity issues affecting dispenser and payment system operations. 
• Coordinate with the Software/IoT team on technical issues requiring further escalation. 
• Document completed installations, configurations, and network-related issues. 

Requirement

• B.Sc. or equivalent in Information Technology, Computer Science, Computer Engineering, or a related field. 
• 3–5 years of experience in IT support, networking, or a related technical role. 
• Practical experience with network setup, routers, firewalls, LAN, Wi-Fi, and 4G connectivity. 
• Ability to troubleshoot network and connectivity issues effectively.

Required Competencies:

• IT Support & Device Configuration 
• Router & Firewall Configuration 
• Connectivity Management 
• Basic Cybersecurity Awareness 
• Problem-Solving 
• Technical Documentation 
• Customer Service 
• Communication & Teamwork