IT Support Staff at HRLeverage Africa

About the Role

• The ideal candidate will provide technical support, maintain IT systems, and assist in ensuring smooth technology operations.
• Proximity to Gwarimpa will be an advantage.

Key Responsibilities

• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain computer systems, software, and office devices.
• Manage user accounts, email setups, and access permissions.
• Monitor and maintain internet connectivity, printers, and other IT resources.
• Perform routine system updates, backups, and security checks.
• Troubleshoot and resolve technical problems efficiently.
• Assist with cybersecurity measures and promote safe IT practices.
• Maintain documentation of IT assets and support activities.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field (preferred).
• Experience in IT support or a similar role is an advantage.
• Strong knowledge of computer systems, networks, and software applications.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Candidates living near Gwarimpa are strongly encouraged to apply.