The GIG group is a holding company for a number of subsidiaries with interests in key sectors of Nigeria’s economy. As a Management outpost, it synthesizes the managerial and strategic needs of the subsidiaries, drives the vision and positions the firms for competitiveness.
The group believes that Nigeria, in spite of its seeming vulnerabilities, hold...
Read more about this company
Responsible for installation and configure hardware and software components
Repair or replacement of damaged hardware
Upgrading systems to enable compatible software
Ensure Installation and upgrading of working antivirus software
Testing and evaluation of new technology
Performing tests on new hardware and software
Define software, hardware and network requirements
Troubleshoot hardware and software issues
IT support officer ensure they provide IT consulting in various departments and assist managers in IT.
IT support officer also provide proper assistance to staff and various customers of the organization.
Training the customers to use hardware and software programs to enhance the available IT support.
Diagnose any user faults, email configuration and mailbox creation.
They must also identify errors and register complaints related to IT.
IT support officers should also monitor the performance of each IT system.
The Support Officers must also resolve computer software to upgrade IT systems.
Support Officers must also ensure the security of IT systems.
IT support officers must also document processes and then conduct IT-related tests to diagnose problems.
They must keep in mind the latest IT trends and technological advancements.·
Ensure that all departments use technology profitably and comply with regulatory standards.
Responsible for supervision of system infrastructure to ensure functionality and efficiency.
Build quality assurance and data protection processes.
Qualifications
Bachelor’s Degree in Computer Engineering, Computer Science, IT, Telecommunications or related field
A minimum of 2years relevant work experience providing IT support in a corporate or high paced environment;
Experience conducting business requirements gathering & analysis and providing the relevant technical support to meet these needs;
Good understanding of current IT security and data protection standards;
Demonstrated understanding of IT Management;
Strong troubleshooting and critical thinking skills with the ability to investigate issues and requirements and identify and prioritize appropriate solutions;
Gmail
Yahoomail