IT Support Officer at Speedaf Nigeria Limited

Location: Ogba, Lagos
Job Description

• Monitoring and maintaining networks and servers.
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Supervising and mentoring IT department employees, as well as providing IT support.
• Keeping up to date with advancements and best practices in IT administration.

Competency and Skill Requirements

• Candidates should possess a Bachelor's Degree / HND qualification.
• Extensive experience with IT systems, networks, and related technologies.
• Excellent project and time management skills.
• Must possess working knowledge of relevant operating systems, software and programming.
• Monitor security certificates and company compliance of requirements
• Offer technical support to company staff and troubleshoot computer problems
• Ability to work as a team
• Female preferred for gender balance.