IT Support Officer at Solid Rock Hospital

Job Description

• Maintain the smooth running of computer systems, routers, switches, and internet and ensure users get maximum benefits from them.
• Offer daily operations and systems support to personnel.
• Setting up of computer LAN for a new outlet while providing solution to IT matters concurrently.
• Verify functionality of hardware and software components.
• Conduct consistent network backup operations.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Planning and undertaking scheduled maintenance upgrades.
• Restricting access to unauthorized sites, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Maintaining records of software licenses.

Qualifications

• B.Sc in Computer Science / Computer Engineering, or related field.
• Minimum of 2 years’ experience As an IT Personnel.
• Previous working experience a healthcare setting is an added advantage
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
• Previous experience work experience with EMR/HIMS
• Good interpersonal skills and should be able to interact with all staff across all levels and cadre.
• Creative, open to new ideas and ability to multi-task effectively.